Updated on: 30/11/2019
Our Policy for the cancellation and refund will be as follows:
Charges displayed on the site are all inclusive (Details of which is displayed with the order). The USD, or other foreign currency prices shown on the site are only indicative and for your reference. Therefore, the amount charged is the INR value which is converted at the actual prevailing conversion rate while passing on the order to the payment gateway.
We accept most International and Indian Credit and Debit Cards and also offer other payment options.
If your request has not been completed within the Delivery Period* or has been rejected, we shall refund to you the purchase amount. Refunds, to the same payment method as was used at the time of purchase, will be initiated no later than 30 business days from notification of rejection or expiry of Delivery Period as the case maybe. Where purchases were made using international credit or debit cards or international payment options, the actual amount of payment or refund where applicable, may vary from the displayed price or refund amounts based on your card issuer's or payment gateway policies.
If the standard time-frame as mentioned above has passed and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information. In some cases where an international credit card has been used the Credit Card Issuing Company levies a transaction charge for any charge / refund issued. The applicable charge is decided by the issuing bank.
If you have any questions about our Returns and Refunds Policy or your expected refunds, please contact us at firstname.lastname@example.org
Any gratification/prize awarded to the winner of a valid lucky draw or other contest conducted by us will not constitute a paid Service to such a winner and therefore is not eligible for return or refund. No cash payment or other reimbursement in lieu of any such gratification/prize will available.
*Delivery Period: The expected date of delivery notified to you at the time of purchase